Three ways to record a purchase, and what your staff need to know. The same steps apply whether you use a QR or enter bills by hand.
What you need, and what you will be able to do.
Follow them in order. Each step shows the real app screen where there is one.
There are three ways to record a purchase. Most shops use more than one.
Put your Fydo QR at the counter. The customer scans it with a phone camera or Google Lens and pays with any UPI app. The reward is applied according to your setup.
Best for shops that want a simple QR at the counter.
Open the app to collect payment. Enter the customer's phone number and the bill amount, choose the payment method (card, UPI or cash) and submit. The transaction is recorded and the customer's reward journey continues.
Generate a QR for the amount. The customer scans it and pays, and the transaction is connected to their loyalty automatically. It suits shops that want every payment tied to a specific bill.
You can add your team to your Fydo account and give each person the access they need.
At the end of the day, open the home screen. Look at today's collection, new customers and repeat customers.
Pick a customer, enter a bill and see the reward, the amount to collect and the WhatsApp message.
You choose your own.
Tick things off as you go. Copy the list to share it with your team.
Ticks are saved in this browser only.
Easy to avoid once you know them.
The reward goes to someone else. Read the number back.
No number means no customer record, and no way to bring them back.
Fydo and your own bill must show the same amount.
Give staff only what they need.
A QR behind other things will not be scanned.
The next step in the learning path.
A demo is the fastest way to see how these steps fit your business.