Grocery & Kirana Stores
Reward customers for referring family and neighbors nearby
Referral Rewards Software
Get New Customers From the Ones You Already Have — Reward Referrals, Pay Out Only When They Actually Buy.
Your customers already talk about you - give them a reason to send someone your way.
A happy customer telling a friend or neighbor about your shop already happens — you just can't see it, track it, or reward it. Fydo gives every customer a simple code or link to share, tracks whether the person they referred actually walks in and buys, and pays out the reward only when that happens.
Works with your existing POS system, or on its own if you don't use one.
Referral Rewards Software
What Is Referral Rewards Software?
Referral rewards software gives your existing customers a simple way to bring in new ones, and rewards them for it — but only when the referral actually converts into a paying customer, not just for sending a link. It replaces guesswork about who's referring your shop with an actual record of who referred whom and whether it worked.
For retail businesses, Fydo tracks every referral automatically and pays out the reward only on a completed first purchase.
Where Referrals Get Lost
Why Word-of-Mouth Referrals Rarely Turn Into New Customers
Customers refer your shop to friends and family all the time — informally, and without any system tracking it:
No structured way to recognize or reward a customer for bringing in someone new
Referrals tracked by memory or a notebook, if they're tracked at all
No visibility into which customers are actually driving new business through word of mouth
A satisfied customer simply forgets to mention your shop at the moment it would matter
No way to tell whether a referred friend ever actually walked in and bought something
Rewards, if offered at all, get handed out for a share or a click, not a real new customer
Word-of-mouth is already working for your shop — it just isn't being tracked, rewarded, or repeated on purpose.
Built for Every Business - Trusted by the Best
How Fydo's Referral Rewards Software Works
Set the Referral Reward and Payout Condition
Choose cashback, points, or a discount as the referral reward, and set the condition that triggers it — a completed first purchase from the referred friend, not just a signup or a share.
- Cashback, points, or discount — your choice
- Reward pays out only on a real qualifying purchase
- Change the reward anytime without rebuilding the program
Give Customers a Simple Way to Share
Every customer gets their own referral code or link, shareable straight over WhatsApp, so referring a friend takes seconds instead of relying on them remembering to mention your shop.
- One shareable code or link per customer
- Shared directly over WhatsApp
- No app download required for the friend to receive it
Track Who Referred Whom Automatically
Fydo records which customer sent the referral, who the friend was, and whether it converted — visible to both the customer and your shop, with no manual reconciliation.
- Every referral linked to the customer who sent it
- Conversion status visible to the referrer and to you
- No spreadsheet or notebook needed to keep score
Run Time-Limited Referral Campaigns
Launch a referral push tied to a festival, a new collection, or a new outlet opening, with a defined start and end date so the reward drives action while it matters.
- Set a start and end date for any referral push
- Tie the reward to a launch, opening, or festival
- Run alongside your standard referral reward, or in place of it
Use Case Section
Referral Rewards for Every Type of Retail Business
The same referral tracking and payout logic adapts to how each type of retail business actually gets new customers through word of mouth.
No matter your business type, Fydo helps you grow your customer base through the customers you already have.
Benefits
Why Rewarding Referrals Beats Paying for New Customers
Advertising pays for attention. A referral reward pays for a new customer who already trusts your shop because someone they know sent them.
Lower-Cost New Customers: Pay a reward only when a referral actually converts, instead of paying up front for ads that may not.
Reward Tied to a Real Result: Payout triggers on a completed purchase, not a share or a click, so you're never rewarding activity that didn't bring anyone in.
See Your Best Advocates: Know exactly which customers are driving new business, not just guessing from conversation.
No App Download Needed: Referral codes and links share and land over WhatsApp, so friends can act on them immediately.
Campaigns When You Need Them: Run a time-limited referral push around a launch or festival, then return to your standard reward.
Works With or Without a POS: Referral tracking runs on Fydo whether or not you already use a billing system.
Testimonials
Trusted by Retail Businesses Across India
Shop owners use Fydo to turn the word-of-mouth that was already happening into new customers they can actually track.
1L+ users
4.8 rating on Play Store
Trusted by 10000+ retail businesses
We finally know which customers are sending us new business, and we only pay the reward when it actually works.
Fydo made it easy to set up a referral reward and see it through — from the code a customer shares to the first purchase their friend makes. We've picked up new customers we would never have known came from a referral.
Shop Owner
Fydo Partner Store
STEP 1
Download the Fydo App
Get started in minutes with a simple and quick setup
STEP 2
Set Your Referral Reward
Choose cashback, points, or a discount and the purchase that triggers it
STEP 3
Let Customers Refer Friends
Share codes over WhatsApp and watch new customers convert
Frequently Asked Questions
What is referral rewards software?
Referral rewards software gives your existing customers a simple way to refer friends or family to your shop, and rewards them for it. With Fydo, each customer gets a shareable code or link, and the referral is tracked automatically from share to purchase.