Grocery & Kirana Stores
Flat cashback % on every regular basket, credited without slowing down billing
Cashback Loyalty Program
A Cashback Loyalty Program That Credits Back a % on Every Purchase
Set the percentage once - Fydo credits it automatically, every time.
A cashback loyalty program credits customers a fixed percentage or amount back on eligible purchases, which they can see accumulate and redeem later. Fydo lets you set that percentage per purchase or per category, applies it automatically at checkout, and gives customers a way to check their own balance without asking your staff.
Works with your existing POS system, or on its own if you don't use one.
Cashback Loyalty Program
What Is a Cashback Loyalty Program?
A cashback loyalty program credits a customer a set percentage or fixed amount of what they spend, added to a balance they can see and redeem on a future visit. That's different from a discount, which reduces the bill at the time of sale and is gone the moment the transaction closes. Cashback stays with the customer as a reason to come back.
Fydo runs the percentage math, the crediting, and the balance tracking automatically — you just set the rate.
Where Discounts Fall Short
Why Flat Discounts Don't Bring Customers Back
Most shops still lean on one-off discounts to close a sale, but a discount ends the moment the bill is paid:
A discount is used up immediately — it gives no reason to return
Every discounted sale cuts margin with nothing earned back in loyalty
No way to tell which customers came back and which bought once
Staff hand out ad-hoc discounts inconsistently, with no fixed rule
No record of how much was given away versus how much came back in repeat sales
Customers with unspent cashback balance often forget it exists and never return to redeem it
A cashback loyalty program fixes this by turning every purchase into a balance the customer wants to come back and spend.
Built for Every Business - Trusted by the Best
How Fydo's Cashback Loyalty Program Works
Set Your Cashback % Once
Choose a flat cashback percentage or a fixed amount per purchase, or set a different rate for specific categories and minimum spend thresholds.
- One flat rate, or category-specific percentages
- Optional minimum spend before cashback applies
- Change the rate anytime without rebuilding anything
Cashback Credits Automatically at Checkout
No manual calculation at the counter — Fydo applies your cashback rule to every eligible purchase and adds it to the customer's balance on the spot.
- No mental math or manual entry for staff
- Same rate applied consistently to every customer
- Works whether or not you run a POS system
Customers Track Their Own Cashback Balance
Customers see exactly how much cashback they've earned and how much is sitting unredeemed, without having to ask your staff.
- Balance visible to the customer at any time
- No register notes or manual balance lookups
- Fewer disputes about how much a customer has earned
Run Boosted Cashback Campaigns
Raise your cashback rate for a festival period or slow season, then send WhatsApp reminders to customers sitting on an unredeemed balance.
- Temporary higher cashback % for a set time window
- WhatsApp nudges for customers with unused balance
- Reverts to your standard rate automatically when it ends
Use Case Section
Cashback Rules That Fit How Each Business Actually Sells
The same cashback engine adapts its rate and category rules to how each type of retail business earns repeat visits.
No matter your business type, Fydo helps you grow consistently.
Benefits
Why a Cashback Loyalty Program Beats a Flat Discount
A discount lowers today's bill. Cashback gives the customer a concrete, visible reason to come back and spend what they've already earned.
A Real Reason to Return: Cashback sitting in a customer's balance is a concrete pull back to your shop, not a vague loyalty promise.
Less Blanket Discounting: Reward repeat behavior instead of cutting margin on every single sale.
Customers Self-Serve Their Balance: No staff time spent explaining or tracking who's earned what.
Tune the Rate Anytime: Adjust your cashback % or run a boosted campaign without rebuilding anything.
Category-Level Control: Set a different cashback rate for the products or services that matter most to your margins.
Works With or Without a POS: Cashback rules run the same way whether you're on a POS system or billing by hand.
Testimonials
Trusted by Retail Businesses Across India
Thousands of shop owners use Fydo to run a cashback loyalty program that actually brings customers back.
1L+ users
4.8 rating on Play Store
Trusted by 10000+ retail businesses
Our customers finally have a reason to come back and spend what they've earned, instead of a discount they forget about.
We set a cashback percentage once and it just runs at checkout. Customers check their own balance now, and we've seen a clear rise in repeat visits.
Shop Owner
Fydo Partner Store
STEP 1
Download the Fydo App
Get started in minutes with a simple and quick setup
STEP 2
Set Your Cashback %
Choose a flat rate or category-specific percentages and thresholds
STEP 3
Watch Balances Bring Customers Back
Cashback credits automatically and customers return to redeem it
Frequently Asked Questions
What is a cashback loyalty program?
A cashback loyalty program credits a customer a percentage or fixed amount back on eligible purchases, which builds up as a balance they can see and redeem later. With Fydo, you set the rate once and it's applied automatically at every checkout.