Four steps: write your offer, choose who sees it, choose when, and send it on WhatsApp. Here is how it works in the Fydo Partner app.
What you need, and what you will be able to do.
Follow them in order. Each step shows the real app screen where there is one.
Automatic campaigns run on their own once you set them up: a welcome message, a birthday message, an anniversary message, a win-back message for customers who have gone quiet, and a Google review request. Custom campaigns let you act whenever you want, for an offer, a promotion or an idea.
Decide what you want a customer to do after reading the message. Come in this weekend? Use a reward? Leave a review? One message, one action.
Choose what goes with the message:
The screen points out that a warm message works, but a small reward gives people a reason to act.
Pick the customer group you want to reach. The segmentation guide explains the five groups.
Send straight away, or plan it for the right day and time.
Tap Send Campaign. Fydo sends it on WhatsApp to the customers you chose. A week later, look at repeat customers and rewards used.
Choose a group, an offer and a time, and see the message a customer could receive.
WhatsApp charges for some message types, so confirm your credits and costs with the Fydo team before a big send.
Tick things off as you go. Copy the list to share it with your team.
Ticks are saved in this browser only.
Easy to avoid once you know them.
The wrong people get an offer, and you pay for every message.
People stop reading, or opt out.
Say exactly what the customer gets and by when.
Without a reason to act now, people wait.
Check consent before you send.
The next step in the learning path.
A demo is the fastest way to see how these steps fit your business.