WhatsApp BroadcastCampaigns
Send one offer to hundreds of customers at once on WhatsApp. Announce sales, new arrivals, and festival offers without spending on ads.
Send WhatsApp Campaigns That Bring Customers Back to Your Shop
Struggling to bring customers back to your shop?
Simple app. No complicated setup, works with your existing system or even if you don’t use one.
Fydo BasketBusiness account
Fresh mangoes are in at Fydo Basket! Members get 1 kg free on orders above ₹999.See the offer
What Is WhatsApp Marketing for Retail Businesses?
WhatsApp marketing is the practice of sending broadcast offers, order updates, and personalized messages to customers directly on WhatsApp instead of relying on SMS, ads, or hoping customers remember to come back on their own. Because customers already check WhatsApp multiple times a day, messages get seen and acted on far more often than a text blast or a flyer ever would.
Fydo turns your customer list into a WhatsApp channel: create a broadcast campaign, send offers, catalogs, and reminders to segmented customer groups, and track who opened, clicked, and returned to redeem - all from one app.
Why Does Your Business Need WhatsApp Marketing?
Most shop owners know WhatsApp is powerful but have no structured way to use it for marketing. Without a system in place:
- No structured way to send offers on WhatsApp
- Customers forget your shop after their visit
- Offers get sent once and never followed up
- No reminders for customers who haven't returned
- No way to send images, catalogs, or rich offers
- No tracking of who opened or replied to a message
- Festival and sale offers reach only a few customers
- No way to know which messages actually drive visits
Without a proper WhatsApp marketing system, customers don't return - even if they liked your shop the first time.
Messages customers actually read
Select a message to see what it says and when it is sent.
Fydo BasketBusiness account
Welcome to Fydo Basket, Priya! You have joined our rewards. Your first cashback is already in your wallet.Wallet credit+ ₹50
When it is sentAutomatic, after the first visit
A warm first message makes the second visit far more likely.
Fydo BasketBusiness account
Diwali at Fydo Basket: 10% off for our members, this week only. Show this message at the counter.See the offer
When it is sentA campaign you create
Choose the customers, the offer and the day it goes out.
Fydo BasketBusiness account
Hi Priya, you have ₹120 in your Fydo Basket wallet. Use it on your next visit before it expires.Wallet balance₹120
When it is sentAutomatic, before a reward expires
A reminder of money already earned is the easiest reason to return.
Fydo BasketBusiness account
It has been a while, Priya! Here is ₹100 off your next bill at Fydo Basket, valid for 14 days.Reward codeFYD-4K9
When it is sentAutomatic, when a customer goes quiet
Win-back messages reach customers before they are lost for good.
Built for Every Business - Trusted by the Best
Features Built for WhatsApp Marketing in Retail
Automated VisitReminders
Automatically message customers who haven't visited in a while, so they're reminded of your shop without you having to message them one by one.
Personalized OfferMessages
Send different WhatsApp messages to different customer groups based on their past visits and spending, instead of one generic offer for everyone.
Opt-In andConsent Management
Collect customer consent at checkout so every WhatsApp message you send is welcomed, not marked as spam.
Rich Media:Images and Catalogs
Share product photos, offer banners, and catalogs directly in WhatsApp so customers can see exactly what you're promoting.
Two-Way Repliesand Tracking
See who opened your message, who replied, and which campaigns actually brought customers back into your shop.
Built for Every Type of Retail Business
Fydo helps retail businesses use WhatsApp marketing effectively to increase customer engagement and repeat visits.
Grocery Stores
Share daily offers and bring customers back regularly
Clothing Stores
Promote new arrivals and collections
Salons & Services
Send reminders and offers to increase bookings
Restaurants & Cafes
Share deals and bring customers back
No matter your business type, WhatsApp marketing helps you stay connected.
Benefits of WhatsApp Marketing for Retail Shops
Turn a chat app your customers already use every day into your most reliable repeat-customer channel.
- Higher Open Rates Than SMS or Email: WhatsApp messages get seen because customers check the app multiple times a day
- No Ad Spend Required: Reach existing customers directly without paying for every impression
- Automated Reminders: Bring back inactive customers without manually messaging them one by one
- Personalized Offers: Send different messages to different customer groups instead of one blast for everyone
- Rich Media Sharing: Show off products, catalogs, and offer banners instead of plain text
- Measurable Results: Track opens, replies, and redemptions to see which campaigns actually drive visits
Testimonials
Trusted by Retail Businesses Across India
Retail businesses use Fydo to run WhatsApp marketing campaigns and increase repeat customers.
1L+ users
4.8 rating on Play Store
Trusted by 10000+ retail businesses
WhatsApp marketing with Fydo helped us stay connected with customers and bring them back regularly.
We easily set up campaigns and started reaching out to our customers on WhatsApp. We now see more repeat visits and stronger customer engagement.
Retail Store Owner
Fydo Partner Store
Start WhatsApp Marketing in 3 Simple Steps
Download the Fydo App
Get started quickly with an easy setup
Create Your Campaigns
Set up offers and promotions
Share and Grow
Send campaigns on WhatsApp and start increasing repeat customers