Rule-BasedCashback Tiers
Set cashback percentages by spend amount or visit count, so bigger purchases and repeat customers earn more.
Reward Customers With Cashback Instead of Flat Discounts
Customers buy once but don’t come back?
Simple app. No complicated setup - works with your existing POS system or even if you don’t use one.
Bill
Bill amount₹1,600
Amount paid₹1,600
Cashback added+₹32Ready to use on the next visit
What Is a Cashback and Rewards System?
A cashback and rewards system gives customers back a percentage of what they spend as redeemable wallet balance, instead of reducing the price at the time of sale like a flat discount does. Because the reward is only usable on a future visit, cashback creates a reason for the customer to come back, while a discount is used up and forgotten the moment the sale is over.
Fydo lets you set cashback rules by visit count or spend amount, credit it automatically at checkout, and let customers redeem it on their next purchase - so every reward you give is tied to a repeat visit, not a one-time markdown.
Why Does Your Shop Need a Cashback and Rewards System?
Many shops rely only on flat discounts to bring customers in, but discounts don't build a reason to return. Without a structured cashback system:
- Flat discounts cut into margins on every single sale
- Customers use the discount once and don't come back
- No wallet balance sitting with the customer to pull them back in
- No way to reward frequent customers differently from one-time buyers
- Cashback given out isn't tracked against redemptions
- No urgency for customers to return and redeem what they've earned
- Rewards can't be combined with other offers or occasions
- No visibility into whether the rewards program is actually profitable
Without a proper cashback and rewards system, every rupee you discount is spent once - it doesn't buy you a second visit.
Try the counter yourself
Pick a customer and a bill. Staff enter the phone number and the amount, and the reward and the WhatsApp message follow.
1. Find the customer by phone number
2. Enter the bill
You choose your own.
PriyaRepeat customer4 visits · last visit 12 days ago
Wallet after this bill₹142
Bill
Bill₹1,200
Reward applied−₹100
Amount to collect₹1,100
Cashback added to wallet+₹22
Fydo BasketBusiness chat
Thanks for shopping with us, Priya! ₹22 cashback has been added to your wallet. You saved ₹100 today.
Built for Every Business - Trusted by the Best
Features Built for Cashback and Rewards Programs
Instant vs.Delayed Cashback
Credit cashback immediately at checkout, or delay it to encourage a return visit within a set window.
SimpleRedemption Flow
Customers redeem their cashback wallet balance at checkout in a few taps - no coupon codes or manual calculations.
Combine CashbackWith Other Offers
Stack cashback with festival offers or loyalty rewards without breaking your margin calculations.
Expiry andUrgency Mechanics
Set expiry windows on cashback balances so customers have a reason to return sooner rather than sit on unused rewards.
TrackCashback ROI
See how much cashback you've issued, how much has been redeemed, and how much repeat sales it generated.
Perfect for All Types of Shops
Fydo helps different types of shops run effective cashback and rewards programs.
Grocery Shops
Encourage daily repeat purchases
Clothing Stores
Bring customers back for new collections
Salons & Services
Increase repeat visits and bookings
Restaurants & Cafes
Improve repeat orders and loyalty
No matter your business type, rewards drive customer retention.
Benefits of a Cashback and Rewards System Over Flat Discounts
Cashback ties every rupee you give back to a future visit, instead of giving it away with nothing in return.
- Built-In Reason to Return: Cashback sits in the customer's wallet until they come back to redeem it, unlike a discount that's used and forgotten
- Lower Effective Cost Than Discounts: You only pay out cashback that actually gets redeemed, not every rupee promised upfront
- Rewards Scale With Loyalty: Give bigger cashback percentages to frequent customers instead of the same flat rate for everyone
- Redemption Drives a Second Sale: Every redemption happens alongside a new purchase, not as a standalone giveaway
- Expiry Creates Urgency: Time-bound cashback balances push customers to return sooner instead of sitting on unused rewards
- Full Visibility Into ROI: Track exactly how much cashback you've issued against how much repeat revenue it generated
Testimonials
Shop Owners Are Growing with Cashback and Rewards by Fydo
Retail businesses use Fydo to reward customers and increase repeat visits.
1L+ users
4.8 rating on Play Store
Trusted by 10000+ retail businesses
Our repeat customers increased after we started offering cashback through Fydo. It really works.
We replaced basic discounts with a structured cashback program using Fydo. Now, our customers actively return to redeem their rewards, significantly boosting our sales.
Retail Shop Owner
Fydo Partner Shop
Start Your Cashback and Rewards Program in 3 Simple Steps
Download the Fydo App
Quick and easy setup
Create Your Rewards Program
Set cashback and offers based on your business
Grow Your Business
Start increasing repeat customers and sales