Hypermarkets
Reward large, mixed-category baskets across every department
Supermarket Loyalty Program
Loyalty Program for Supermarkets to Win the Weekly Grocery Run
One family, one cart, many trips a month - give them a reason to keep it all with you.
Fydo is a loyalty program built for supermarkets, where a single family's weekly and monthly grocery spend often gets split across two or three stores nearby. Reward every basket with cashback, let the whole family earn and redeem on one account, and stay in touch between visits - so your supermarket becomes the default, not one option among several.
Simple app. No complicated setup - works with your existing system or even if you don't use one.
Supermarket Loyalty Program
What Is a Loyalty Program for Supermarkets?
A loyalty program for supermarkets rewards a family for doing its regular grocery shopping with you, instead of splitting the same monthly spend across two or three nearby stores depending on who's free to run the errand. Because supermarket baskets are bigger and shopping is frequent, cashback on the actual bill adds up fast enough for customers to notice and plan their next trip around it.
Fydo lets you reward every basket with cashback, keep it earning under one family account no matter who's shopping, and reach customers on WhatsApp between visits - so the weekly run stays yours.
Why It Matters
Why Does Your Supermarket Need a Loyalty Program?
Supermarket shopping is frequent and price-sensitive, and a family's basket can quietly move to whichever store is running an offer that week. A loyalty program helps supermarkets:
Keep the full weekly or monthly basket instead of losing part of it to a nearby store
Reward every family member shopping on the account, not just one card-holder
Reduce switching over a small price difference on a single item
Grow average basket size by rewarding higher spend on each visit
Win back families who've started splitting their shopping elsewhere
Compete with other supermarkets on more than just weekly discounts
With Fydo, keeping a family's full grocery spend doesn't depend on running the best offer every week. Cashback, shared family earning, and WhatsApp reminders work together to keep your supermarket the default stop.
Built for Every Business - Trusted by the Best
Supermarket Loyalty Program Features
Cashback on Every Grocery Basket
Reward a percentage back on every purchase, so a bigger weekly or monthly basket earns more, instead of treating every customer the same regardless of spend.
- Set a flat rate or category-specific percentages
- Applies automatically at checkout, no manual entry
- Balance visible to the customer at any time
One Account for the Whole Family
Let every family member who shops for the household earn and redeem on the same account, so the reward isn't lost just because a different person made this week's trip.
- Rewards accumulate regardless of who's billing
- Customers check their balance from any visit
- No separate sign-up needed per family member
WhatsApp Offers & Restock Reminders
Send offers and gentle reminders directly on WhatsApp between grocery runs, so your supermarket stays top-of-mind instead of losing the trip to whichever store the family passes first.
- Reach customers without needing an app install
- Time offers around typical restocking gaps
- Segment messages by how often a family shops
Segmentation & Purchase Insights
See which families shop weekly, which shop only occasionally, and which have started buying less - so you know exactly who to reach and with what offer.
- Segment customers by visit frequency and spend
- Spot families drifting toward a competitor early
- Target win-back offers to exactly that segment
Use Case Section
Built for Every Format of Supermarket
Fydo works across different supermarket formats and sizes.
No matter your supermarket's format, loyalty keeps the full basket with you.
Benefits
Benefits of Loyalty Program for Supermarkets
Turn a family's weekly grocery run into a habit built around your store, instead of a split decision made fresh every time.
Keep the Full Basket: Give families a reason to do their entire grocery run with you instead of splitting it across stores.
Bigger Average Spend: Reward higher spend so customers add a few extra items each visit.
Whole-Family Loyalty: Let every household member earn and redeem on one shared account.
Reduced Price Switching: Cashback makes a small price difference at another supermarket less tempting.
Stronger Repeat Visits: WhatsApp reminders keep your store in mind between weekly or monthly trips.
Clear Customer Data: Know which families shop regularly, occasionally, or are drifting away before you lose them.
Testimonials
Supermarkets Are Growing with Fydo
Supermarket owners use Fydo to build loyalty and increase repeat baskets.
1L+ users
4.8 rating on Play Store
Trusted by 10000+ retail businesses
Families started doing their full weekly shopping with us again once the cashback started adding up on every bill.
Fydo made it simple to reward every basket and reach customers on WhatsApp between visits, which helped bring back spend we were losing to nearby stores.
Shop Owner
Fydo Partner Store
STEP 1
Download the Fydo App
Get started in minutes with a simple and quick setup
STEP 2
Set Your Cashback Rules
Choose a flat rate or category-specific percentages
STEP 3
Grow Repeat Family Baskets
Keep families earning and coming back for the full grocery run
Frequently Asked Questions
Why is a loyalty program important for supermarkets?
Supermarket baskets are large and frequent, so families often split their monthly grocery spend across two or three stores based on whichever is running an offer that week. A loyalty program gives them a reason to keep the full basket with you instead.