One balance everywhere
The same customer, recognised at every outlet.
One loyalty program, many locations
A customer who shops at one of your stores should be recognised at all of them. A shared program makes that possible.
Where multi-location businesses struggle to keep customers
Customers cross outlets
A rewards balance stuck in one store is a lost opportunity.
Outlets perform unevenly
Without comparison, you cannot learn from the best.
Staff vary
Rules must be easy for every team to follow.
One brand, many locations, one Fydo system
Whether you have 2 stores or 200, Fydo describes one connected system to manage loyalty and understand customer activity across locations.
Your brand12 stores
| Store | Customers | Repeat rate | Sales |
|---|---|---|---|
| Delhi | 4,280 | 42% | ₹18.4L |
| Mumbai | 3,910 | 39% | ₹15.7L |
| Bangalore | 5,120 | 47% | ₹21.2L |
| Pune | 2,860 | 35% | ₹11.6L |
Brand level
- Loyalty
- Campaigns
- Customer insights
- Performance
Store level
- Transactions
- Customers
- Rewards
- Activity
Team access
- Owner / adminFull access to everything in your Fydo accountFull access
- Store managerOversees daily operations and team activityManage
- Staff memberHandles transactions and customersLimited access
Campaign approaches to try
Start with a pilot cluster
Two or three outlets.
Standardise the core
Same rules everywhere.
Allow local campaigns
Within guardrails.
Loyalty ideas that suit this business
Local offers
A bonus that suits one outlet's needs.
Shared reporting
Compare outlets in one place.
Simple staff rules
One process every team can follow.
Franchise networks
A customer sees one brand. They should not need a different card at every outlet.
Brand-wide balance
One reward balance at every outlet.
Cost-sharing rules
Agree who funds what before launch.
Local campaigns
Franchisees add their own offers within brand rules.
What a good program can offer
Consistent experience
Same rules, same rewards.
Learn from top outlets
Compare and copy.
Local flexibility
Adapt to a neighbourhood.
Simple to run
Staff learn once.
Fydo does not promise any particular increase in sales, retention or return on investment. Results vary by business.
Confirmed about Fydo today
- You can start without integration: staff enter the customer's phone number and the bill amount for any payment.
- Rewards and cashback can be based on visits, spending or special occasions.
- WhatsApp messages and campaigns are built into the platform, and you can import your existing customer list.
Fydo describes itself as suited to single shops and chains alike.