Rules drift across teams
Different regions and brands run different offers, and customers notice.
Loyalty at scale, with control and consistency
Large businesses need one programme that works across brands, regions and teams. Set the rules centrally, let each team run its own campaigns, and see the whole picture in one place.
What large businesses need
Scale makes consistency hard and visibility harder.
Leadership lacks one view
Results sit in separate reports, so it is hard to see what works.
Many people need access
Head office, regional managers and store teams each need the right level of access.
Campaigns need oversight
Offers go out to many customers, so they need clear ownership and review.
One structure, from head office to every outlet
Rules and reporting flow through the levels of your organisation.
Head officeSets programme rules and reads the full picture
Brand AOwn offers, shared rules
Brand BOwn offers, shared rules
Brand COwn offers, shared rules
- Outlet 1
- Outlet 2
- Outlet 3
- Outlet 4
- Outlet 5
- Outlet 6
What Fydo can do for an enterprise
One programme, many teams.
Cashback added+₹24Wallet: ₹104
01
Central programme rules
Set the core rewards once for every brand and outlet.
NewRepeatVIPAt riskLost
02
Team access
Give head office, regions and stores the access they need.
Cashback added+₹24Wallet: ₹104
03
Campaigns by team
Let regions and brands run campaigns within the rules.
Rate1 pointfor every ₹100
04
Reporting across brands
See customers, spend and campaigns across the business.
Cashback added+₹24Wallet: ₹104
05
Location and region views
Compare outlets and regions side by side.
Cashback added+₹24Wallet: ₹104
06
Tailored to your structure
Shape the programme around how your organisation works.
The customer journey
How it feels from the customer's side.
How a programme rolls out
- Define the rules
Head office agrees the rewards and how customers earn them.
- Give teams access
Brands, regions and stores get the access they need.
- Review the results
Leadership reads customers, spend and campaign results together.
A message customers will read
Customers hear a consistent message, wherever they shop.
Fydo GroupBusiness account
Dear Anil, thank you for shopping with the Fydo Group. Your rewards work at all our brands and locations.Thank you, Anilfor being a valued customerView rewards
One voice across every brand
Customers hear a consistent message, wherever they shop.
- Written once and sent to the customers you choose
- Keeps the tone consistent across brands
- Can be approved before it goes out
Common questions
Related
Multi-location and franchiseOne loyalty program across outlets and franchisees.Franchise BusinessesShared loyalty across franchise outlets.Tailored LoyaltyYour business is unique. Request a loyalty experience built around it.Customer IntelligenceA customer intelligence platform for shops: build customer profiles, group customers, seeLoyalty ProgramsLoyalty program software for shops: choose cashback, points, rewards, QR loyalty and referMarketing CampaignsRun customer retention campaigns for your shop: promotional offers, win-back messages andEnterprise & Multi-LocationLoyalty solutions for enterprises and multi-location businesses: one program across outlet
Talk to us about Enterprise
Tell us how your business works and we will show you how Fydo fits.