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  3. E-commerce B2B

Make reordering the easy choice for business buyers

Business buyers reorder on a rhythm and buy in volume. Recognise every account, reward the volume they bring, and remind them before they run low.

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E-commerce B2B illustration
Quarterly goal 80%Time to reorder? Stock is low.Volume reward unlocked

What B2B sellers deal with

Fewer customers, bigger orders, and a lot riding on each account.

01

Orders are large and few

Losing one account can cost a full month of sales.

02

Reordering depends on a rhythm

Buyers reorder on a cycle. A missed reminder can mean a missed order.

03

Buyers compare on price and service

Recognition and fair rewards for volume help an account stay with you.

04

Many people sit behind one account

Owners, purchasers and accountants each touch the order. Each one should hear the right message.

Try a volume goal

Add orders and watch the account reach its goal.

Quarterly volume goal: 5 orders

0 of 5 orders

What Fydo can do for your accounts

Account-aware rewards, built for volume.

Monthly goal₹7,200 of ₹10,000₹2,800 to go
01

Volume goals

A reward when an account reaches its monthly or quarterly target.

Monthly goal₹7,200 of ₹10,000₹2,800 to go
02

Milestones

Recognise an account's 10th order or first year.

We miss you! Here is something for your next visit.11:12 am ✓✓
03

Reorder reminders

A message when an account is due to order again.

Monthly goal₹7,200 of ₹10,000₹2,800 to go
04

Rebate balance

Return a share of volume as credit on the next order.

VIPEarly access message
05

Top account recognition

Single out your best accounts for early access and priority.

Rate1 pointfor every ₹100
06

Account view

See each account's orders and spend in one customer record.

A message customers will read

Keep accounts ordering on time.

9:41
F
Fydo TradersBusiness account
Hello Mr Shah, your monthly order is due. Reorder this week and add to your quarterly volume goal.Time to reorderYour usual order is readyReorder now10:42 am

A reminder at the right moment

Keep accounts ordering on time.

  • Sent to accounts that are due to reorder
  • Shows progress towards the account's goal
  • Goes to the person who places the orders

The customer journey

How it feels from the customer's side.

From first order to a loyal account
  1. First order

    A business places its first order.

  2. Volume goal

    The account sees a goal and a reward for reaching it.

  3. Reorder

    A reminder arrives before stock runs low, and the account reorders.

Common questions

Related

E-commerce B2CReward repeat orders from online shoppers.MilestonesRewards when customers reach goals you define.WhatsApp MarketingCampaigns, offers and notifications on WhatsApp.Customer IntelligenceA customer intelligence platform for shops: build customer profiles, group customers, seeGuidesPractical guides to planning a loyalty program.E-commerce & D2CLoyalty solutions for e-commerce and direct-to-consumer brands: reward repeat orders, win

Talk to us about E-commerce B2B

Tell us how your business works and we will show you how Fydo fits.

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