Question 1

What is a loyalty program?

Accepted Answer

A loyalty program rewards customers for coming back. Customers earn something when they buy, such as cashback or points, and use it on a later visit. See Loyalty programs.

Question 2

How can Fydo help me increase repeat customers?

Accepted Answer

Fydo helps shops bring customers back with loyalty programs, rewards and targeted offers. You can give cashback or discounts based on visits, spending or special occasions.

Question 3

How is cashback different from points?

Accepted Answer

Cashback returns a defined money value. Points are a balance that is redeemed according to program rules. See Cashback and Points.

Question 4

Do I need a POS system to use Fydo?

Accepted Answer

No. You can start without any POS or integration: staff enter the phone number and bill amount for any payment.

Question 5

Is Fydo easy for shop owners to use?

Accepted Answer

Fydo is designed for shopkeepers and no technical knowledge is needed. You can set up an account and create offers within minutes, according to Fydo.

Question 6

Will Fydo suit large stores as well as small ones?

Accepted Answer

Fydo describes itself as suitable for any retail business, from a small local store to a chain. See multi-location businesses.

Question 7

Can I run offers without spending a lot?

Accepted Answer

You control your rewards. You can create targeted offers to increase repeat customers without heavy discounts or ad spend, according to Fydo.

Question 8

Can Fydo help me find new customers?

Accepted Answer

Fydo describes WhatsApp marketing and campaigns as ways to attract new customers as well as bring existing ones back. See WhatsApp marketing.

Question 9

How do I win back customers who stopped visiting?

Accepted Answer

Spot who has gone quiet, then send a warm message with a time-limited reason to return. See Win-back campaigns.

Question 10

What kinds of businesses can use Fydo?

Accepted Answer

Fydo says it is built for all types of retail businesses, such as grocery stores, clothing shops and restaurants. See Solutions.

Question 11

What insights will I see?

Accepted Answer

You can track customer visits, spending, repeat customers and campaign performance, according to Fydo. See Customer intelligence.

Question 12

Where can I see pricing?

Accepted Answer

See the pricing page on fydo.in: Pricing.

Question 13

How do I get a demo?

Accepted Answer

Request one here: Get a free demo.

Question 14

How is my customers' data handled?

Accepted Answer

See the Privacy Policy for details.

Questions shop owners ask

Common questions

Still have a question?

Questions shop owners ask

Common questions

Still have a question?

Questions shop owners ask

Common questions

What is a loyalty program?

How can Fydo help me increase repeat customers?

How is cashback different from points?

Do I need a POS system to use Fydo?

Is Fydo easy for shop owners to use?

Will Fydo suit large stores as well as small ones?

Can I run offers without spending a lot?

Can Fydo help me find new customers?

How do I win back customers who stopped visiting?

What kinds of businesses can use Fydo?

What insights will I see?

Where can I see pricing?

How do I get a demo?

How is my customers' data handled?

More to explore

Still have a question?

Questions shop owners ask

Common questions

What is a loyalty program?

How can Fydo help me increase repeat customers?

How is cashback different from points?

Do I need a POS system to use Fydo?

Is Fydo easy for shop owners to use?

Will Fydo suit large stores as well as small ones?

Can I run offers without spending a lot?

Can Fydo help me find new customers?

How do I win back customers who stopped visiting?

What kinds of businesses can use Fydo?

What insights will I see?

Where can I see pricing?

How do I get a demo?

How is my customers' data handled?

More to explore

Still have a question?