Grocery & Kirana Stores
Send a targeted monthly offer instead of a flat discount to everyone
One coupon, the right customers - not a blanket discount blasted to everyone.
Most shops still hand out coupons the same way they did ten years ago — printed slips that get lost, or a WhatsApp broadcast sent to every contact regardless of whether they'd actually use it. Fydo lets you build one digital coupon with a value, an expiry date, and a minimum-purchase rule, then send it only to the customers it makes sense for — new customers, lapsed customers, or your highest spenders.
Works with your existing POS system, or on its own if you don't use one.
A coupon loyalty program uses individual, targeted coupons instead of an ongoing points or cashback balance. Each coupon is built for a specific purpose — a fixed amount or percentage off, valid for a set window, sometimes tied to a minimum purchase — and sent to the customer group it's meant for. It behaves like a campaign you run when you want it, not a rewards system that runs continuously in the background.
With Fydo, building, sending, and tracking that coupon takes minutes, not a trip to the printer.
A coupon is only useful if it reaches the right customer before it expires and someone can tell if it worked. Manual campaigns rarely manage all three:
Printed coupons get lost, thrown away, or forgotten in a bag before the customer redeems them
The same generic discount goes out to every customer, whether it's relevant to them or not
New customers and your best repeat customers get the identical offer as someone who never comes back
There's no record of which coupons actually got redeemed versus quietly ignored
Creating and distributing coupons by hand — printing, cutting, WhatsApp broadcasting one by one — doesn't scale past a handful of customers
Expired or already-used coupons still get honored at the counter because staff have no way to check
A coupon campaign needs targeting and tracking behind it, or it's just a discount you're giving away blind.
Set the discount value, validity dates, and a minimum-purchase condition — Fydo enforces the rule automatically at redemption.
Target a specific customer group — new customers, shoppers who haven't visited in 30 days, or your highest-value customers — instead of blasting the same offer to everyone.
The coupon reaches the customer directly on WhatsApp the moment a campaign goes out, with no manual message-by-message sending.
Redemption is checked and recorded at checkout — no manually inspecting a code or crossing a name off a list.
The same coupon builder and targeting adapt to how each type of retail business actually wants to run an offer.
No matter your business type, Fydo helps you run coupon campaigns that actually get used.
A discount sent to everyone gets ignored by most of them. A coupon sent to the right customers gets redeemed.
Nothing to Print or Lose: Coupons live in the customer's phone, not a slip that gets thrown away.
Offers Reach the Right Customers: Send a coupon to new, lapsed, or high-value customers instead of one generic blast.
Clear Redemption Data: See exactly which coupon campaigns worked and which didn't, not a guess.
No More Manual Broadcasting: Replace hand-sending WhatsApp messages one by one with targeted delivery.
Fewer Counter Disputes: Expired or already-used coupons are rejected automatically at checkout.
Run Multiple Campaigns at Once: Different coupons for different customer groups, all tracked separately.
Thousands of shop owners use Fydo to run coupon campaigns that reach the right customers and actually get redeemed.
We used to hand out the same discount slip to every customer and had no idea who used it. Now we target lapsed customers with a specific coupon and can see exactly how many came back.
Fydo Partner Store
STEP 1
Get started in minutes with a simple and quick setup
STEP 2
Set the value, validity dates, minimum purchase, and target group
STEP 3
Delivered by WhatsApp automatically, redemption tracked at checkout
A coupon loyalty program lets you create individual digital coupons — a fixed amount or percentage off, with a validity window and an optional minimum purchase — and send them to a specific group of customers. With Fydo, the coupon is delivered by WhatsApp and redemption is tracked automatically at checkout.