Visits feel like one-off treats
Without a reason to return, guests treat the spa as an occasional indulgence.
Make every treatment the start of a routine
Spa guests come to unwind, and the best ones come back on a rhythm. Reward packages and repeat treatments, and give guests a gentle reason to book the next visit.
Where spas lose guests
A lovely visit does not guarantee a return one.
Packages go unused
Guests buy a package and drift away before they finish it.
Quiet slots stay empty
Weekday mornings and off-peak hours fill slowly.
Gifts and occasions are missed
Birthdays and anniversaries are natural moments to invite a guest back.
Try a treatment package
Add sessions and watch the package reward unlock.
A 6 session wellness package
0 of 6 sessions
What Fydo can do for a spa
Rewards for care that lasts.
3 of 5 visitsFree dessert next
01
Package progress
Show guests how far through a package they are and what they earn at the end.
Reward codeFYD-4K9Show it at the counter
02
Treatment rewards
A free add-on or upgrade after a number of treatments.
Quiet hours4 to 6 PMSpecial offer
03
Quiet-hour offers
Offers for the slots you want to fill.
Happy anniversary 💍
04
Occasion messages
A birthday or anniversary treat, sent at the right time.
Cashback added+₹24Wallet: ₹104
05
Aftercare messages
A thank-you and a care tip after a treatment.
VIPEarly access message
06
Recognise regulars
Single out guests who visit most often.
The customer journey
How it feels from the customer's side.
A guest's routine
- First treatment
A guest enjoys a first visit and joins the programme.
- Package and progress
They see their progress and what the next session earns.
- A reason to return
An occasion message or a reminder brings them back.
A message customers will read
Keep the calm going until the next booking.
Fydo Day SpaBusiness account
Hi Anjali, thank you for visiting Fydo Day Spa. Enjoy a free aromatherapy add-on on your next treatment this month.Free add-onon your next visitBook a treatment
A message after the treatment
Keep the calm going until the next booking.
- Sent after a visit, with a care tip
- Carries a reward for the next treatment
- Timed for quiet hours when you need bookings